For home owners, the best first step is cold water in a cloth. Blot the spot but do not rub vigorously as it can damage the carpet. If you must use a cleaning solution, pour a small amount into a cloth and blot the spot. Do not pour directly onto the spot regardless of package instructions.
I can remove most food and drink stains, urine and other pet stains, oil spots and many ink spots as well as many rust spots.
Dry time depends on a number of factors such as temperatures, relative humidity and air movement. My goal is for carpets to be dry within 4 hours but it may not always be possible.
I will happily move furniture. Some furniture I will recommend leaving in place.
I have very carefully selected products that are safe for children and pets even before the carpets or upholstery is completely dry.
Yes, I can remove most pet stains and odors.
I do need to be able to get in, but as long as we are clear on what work needs to be done, you do not need to be present during cleaning.
I'm independent, so I have a pretty open flexibility on where I can go. Most of the time I concentrate on Yakima County but do occasionally serve customers in Bickelton, Ellensburg or Mattewa.